Every order is passed on to Soraya on the same business day. Your handmade jewelry will be shipped within approximately 5 business days – provided the materials are in stock. Will it take longer? We will contact you.

We offer a 3 month warranty (exactly 100 days) on handmade jewelry. If a problem occurs within that period? Please contact us with a photo via info@ouroboros.shop .

You can always email us at info@ouroboros.shop . We usually answer your message within 1-2 business days.

We will then contact you to look for a solution together – such as an alternative colour or a slightly longer delivery time.

Yes, that is possible! Choose parcel post (€5.95 extra) and indicate in your order that it is a gift.

Don't worry! Mail us a picture of your bracelet to info@ouroboros.shop . We will help you choose the right size (4mm or 5mm) and send you a replacement pin.

Yes! All jewelry is handmade by Soraya in her studio in the Netherlands – each piece is unique.

We use rock solid nautical rope, metal D-shackles (stainless or black steel), and high-quality finishes.

Not yet, but we are working on it! We will soon be expanding with a women's collection - keep an eye on the webshop and newsletter.

No - and that's exactly the point. Because everything is handmade, no two pieces are 100% identical. That makes your bracelet unique.

Ouroboros comes from the Greek and means 'tail-eater' - a snake eating its own tail in a circle. It symbolizes infinity, growth and connectedness.

In the Netherlands, by Soraya herself – with care, attention and an eye for detail.

We produce on a small scale, without overproduction. Our materials are strong and designed to last for years.

The combination of craft, symbolism and personal growth. You don't just wear an accessory - you wear your story.

We want to create meaningful jewelry that gives the wearer strength, style and identity. Every piece tells a story – your story.