If an order is placed, it will be passed on to Soraya the same working day. You can expect each piece of jewelry that is made especially for you after approximately 5 working days. Provided that the chosen materials are in stock. If it takes longer, we will indicate this or call you to discuss the matter. 
Within the Netherlands, most packages are sent as PostNL letterbox package if possible (so staying at home is not necessary). Orders as a gift are sent by parcel post via PostNL (you pay €5.95 extra for this, but you indicate this when ordering). We give your package even more extra attention and you will receive your bracelet in a gift box. As soon as the order has been shipped, you will receive an email from Ouroboros.